Interpersonal Relationship Skill’s
Jul 10, 2021
Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups.
They include a wide range of skills, but particularly communication skills such as listening and effective speaking.
This definition means that interpersonal skills therefore include:
- Communication skills, which in turn covers:
- Verbal Communication – what we say and how we say it;
- Non-Verbal Communication – what we communicate without words, for example through body language, or tone of voice; and
- Listening Skills – how we interpret both the verbal and non-verbal messages sent by others.
- Emotional intelligence – being able to understand and manage your own and others’ emotions.
- Team-working – being able to work with others in groups and teams, both formal and informal.
- Negotiation, persuasion and influencing skills – working with others to find a mutually agreeable (Win/Win) outcome. This may be considered a subset of communication, but it is often treated separately.
- Conflict resolution and mediation – working with others to resolve interpersonal conflict and disagreements in a positive way, which again may be considered a subset of communication
- Problem solving and decision-making – working with others to identify, define and solve problems, which includes making decisions about the best course of action.
The Importance of Interpersonal Skills matter because none of us lives in a bubble.
In the course of our lives, we have to communicate with and interact with other people on a daily if not hourly basis, and sometimes more often.
Good interpersonal skills ‘oil the wheels’ of these interactions, making them smoother and pleasanter for all those involved.
They allow us to build better and longer-lasting relationships, both at home and at work.
Simple Put, Interpersonal Skill’s are
“The skills you need and use to communicate and interact with other people.”
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